Accessibility Statement for Man with Van Norwood Green
Man with Van Norwood Green is committed to making our moving and transport information and services accessible to as many people as possible. We want everyone, including disabled users, to be able to understand our content, request quotes, and arrange services in an inclusive and straightforward way.
Our Accessibility Commitment
We aim to comply with the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines explain how to make web content more accessible for people with a wide range of access needs, including those using assistive technologies. Our goal is that people in the accessible Man with Van Norwood Green area can use our online information and booking options without barriers wherever reasonably possible.
Accessibility is an ongoing process. We review our website and digital content regularly and work to improve both the technical build and the way information is written and presented.
Measures We Have Taken
To support accessibility, our website includes a number of design and technical features to help all visitors, including customers with visual, hearing, mobility, or cognitive impairments.
We aim to use clear headings and logical page structures so that content can be navigated and understood more easily. Plain language is used wherever possible to describe our man and van services in Norwood Green, including pricing information, service areas, and booking steps.
Screen Reader Support
Our website is designed to work with modern screen readers. We use HTML headings, lists, and paragraphs in a logical order so that screen reader users can move through the page in a predictable way. Images that contain important information are given alternative text where appropriate so that users who cannot see the image can still understand the content.
We avoid using images of text where possible and aim to ensure that important page elements, such as call to action areas for booking or contacting our team, are labelled in a way that screen readers can recognise.
Keyboard Navigation
Our website is intended to be usable by people who rely on a keyboard or alternative input device rather than a mouse. Interactive elements, such as forms and buttons, are arranged in a logical tab order so that users can move through the page step by step. We work to ensure that there is a visible focus state, so that users can see which element is currently selected when they are navigating by keyboard.
We also aim to avoid features that require complex pointer gestures, and we work to provide keyboard access to all essential functionality, including navigating pages about our services in the Norwood Green area and completing enquiry forms.
Text, Colour, and Layout
We aim to use sufficient colour contrast between text and background so that content is readable for users with low vision or colour vision deficiencies, in line with WCAG 2.1 AA contrast guidelines. We try to use readable font sizes and allow users to resize text using their browser settings without loss of content or functionality.
Content is structured to avoid long, dense paragraphs wherever possible, making it easier to scan and understand our moving and transport options in the accessible Man with Van Norwood Green area.
Ongoing Improvements
While we strive to meet WCAG 2.1 AA standards, we recognise that some parts of the website may not yet be fully compliant. We are continually working to identify and correct accessibility issues as part of our website maintenance and future development. Feedback from users plays an important role in helping us prioritise these improvements.
Contact for Accessibility Requests
If you experience any difficulty using our website, encounter an accessibility barrier, or need information about Man with Van Norwood Green in a different format, we want to hear from you. You can contact us using the contact form on our website to:
Request information in an alternative format, tell us about a specific accessibility problem, ask for help with completing a booking or enquiry, or share suggestions to improve accessibility for the Norwood Green community.
Please include details about the page you were using and the type of problem you encountered. This helps us investigate the issue and work towards a solution. We aim to review and respond to accessibility related messages within a reasonable timeframe.
Assistance with Our Services
If you need additional assistance when arranging a man and van service in the accessible Man with Van Norwood Green area, please let us know in your message. We will do our best to provide reasonable adjustments, such as explaining information over the phone, supporting a third party who is helping you, or adapting our communication so that it is more accessible for your needs.
Our commitment to accessibility is part of our wider aim to provide fair, respectful, and reliable moving services to everyone in Norwood Green and the surrounding area.
